Post-Sale Engagement

Collect Customer Feedback

• Right after the sale or during quieter moments, ask for feedback.

• Simple questions like “What did you like most?” or “Anything we could improve?” shows you value their input.

• It also helps with continuous improvements and you can gain ideas for new products for the future

Use Social Media to Stay Connected

• Encourage buyers to follow you on Instagram or Facebook to get updates and exclusive offers.

• Set up a sign on your table or include QR codes for easy access.

• Engaging with customers online builds a loyal following and strengthens connections.

Offer Incentives for Return Visits

• As you are a MONOS MARKETS Member, you will be at every event in 2025 - let your customers know this!

• Tell them this will be your dedicated pop-up shop each month

• Consider offering a loyalty card or exclusive deal for repeat customers.

PRO TIP:

Have a small “VIP” sign-up sheet at your stall, where customers can leave their email or social handle for special discounts and updates.